Privacy

This page explains what personal information we collect through this website, why, and what you can ask us to do with it. The website is run by Neves Seven Ltd, which is responsible for your information. If you have any questions, email nissa@neves.io.

What we collect and why

• Contact form: your name, email address and message, so we can reply. Messages are received by our website host, Netlify, and emailed to us.
• Orders: your name, email address and delivery address, so we can make and send your print, send your receipt and handle any returns. Card payments are handled by Stripe; we never see your full card details.
• Your basket: the prints you add are saved only in your own browser, so they’re still there if you come back. Nothing about your basket is sent to us until you go to checkout.

We don’t use analytics, advertising or tracking cookies, and we don’t sell or share your information for marketing.

Why we’re allowed to use it

We use your order details to carry out our contract with you, and to keep the business records the law requires. We use contact form messages because you’ve asked us to reply, which is in both our interests.

Who else sees it

• Stripe, which processes payments.
• Netlify, which hosts this website and receives contact form messages.
• The delivery company, which receives your name and address to deliver your print.
• Our accountants and accounting software, which receive order records.

Some of these companies may handle information outside the UK. Where they do, they use legal safeguards approved for that purpose.

How long we keep it

We keep order records for six years, as UK tax law requires. We keep contact form messages for as long as we need them to deal with your enquiry, and no more than two years.

Your rights

You can ask us for a copy of the information we hold about you, and ask us to correct it, delete it, or stop using it. Email nissa@neves.io. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Last updated 10 November 2026.